About A Healthier Upstate Contributor
Posts by A Healthier Upstate Contributor
I joined a meeting and found my new best friend
“It has been common for me in other workplaces to be the only brown person or Indian person,” notes Archana (Archie) Nair, Excellus BlueCross BlueShield internal communications associate. Archie grew up in India and moved to the United States in 2014. “I’ve always tried to go out of my way to find other people from…Read More »
Excellus BCBS partners with REACH Kidney Care to improve chronic kidney disease management
“When you think about chronic kidney disease, it affects so many people,” explains Dr. Kathleen Robischon, VP of Medical Affairs and Clinical Services at Excellus BlueCross BlueShield. “Any interventions we can take to slow the progression of the disease are a plus.” People are diagnosed with chronic kidney disease (CKD) when their kidneys are damaged…Read More »
Tia cares about wellbeing
Member video: Going the extra mile for our members
For Medicare member Frank Pecora, making a call to Customer Care at Excellus BlueCross BlueShield meant finding medications he could afford. The 75-year-old is one of thousands of members who call the number on the back of their membership card and benefit from the expertise offered by customer care advocates who answer questions on everything…Read More »
Be safe outdoors – What you need to know about Lyme disease
Summer is a time to work in the garden, visit the dog park, or hit the bike path. It is also a time to be aware of tick-borne illnesses including Lyme disease, and ways to avoid them. Infected ticks can be found across the Northeast, including in upstate New York. “Lyme disease is a bacterial…Read More »
With the support of my leader, I found time in my busy schedule for development
Excellus BlueCross BlueShield Customer Care supervisor Malerie Serley’s development journey began shortly after joining the company in 2019. “I joined the organization without any knowledge about health insurance,” Malerie explains. She started as a Customer Care advocate. “The reason I pushed my development was because I knew Excellus BCBS was a great company to work…Read More »
Breaking Down Barriers
Affordable and Accessible Care for All The ACCEL Clinic, a healthcare facility located at the Economic Opportunity Program in Elmira, NY, is providing affordable care to community members when they need it most. They couldn’t afford their blood pressure checks For Glenda and Woody Aikens, residents of West Elmira, the cost of weekly co-pays to…Read More »
Leigh Ann can do it and have fun!
My Lifetime Story: Taking Steps Towards Health Equity
As part of Melissa Klinko’s professional development, she was able to enroll in an online Harvard business course, fully sponsored by Excellus BlueCross BlueShield, that specifically focused on addressing and reducing health care disparities. Little did she know that this experience would open her eyes to the underlying causes of these disparities and provide her with…Read More »
